Graphic Logo for COSC depicting a harp and text

The National Office for the Prevention of Domestic, Sexual and Gender-based Violence.

An Oifig Náisiúnta um Fhoréigean Baile, Gnéasach agus Inscnebhunaithe a Chosc

  1. New Victims Charter


New Victims Charter


A new victims charter was launched by the Minister for Justice and Law Reform, Mr. Dermot Ahern, T.D., in July 2010. The new document, Victims Charter and Guide to the Criminal Justice System, is written in a plain English style that is intended to be accessible to victims and to front line staff in the criminal justice agencies. Its common-sense English should minimise any confusion about what victims can expect and what is expected of the criminal justice system.

The new Victims Charter and Guide to the Criminal Justice System was developed in conjunction with a voluntary sector organisation and the criminal justice agencies. It gives definitive commitments to the victim of crime on the level of service they can expect to receive from the Crime Victims Helpline, as well as An Garda Síochána, the Courts Service, the Office of the Director of Public Prosecutions (DPP), the Probation Service, the Prison Service, the Legal Aid Board, the Coroner Service and the Criminal Injuries Compensation Tribunal.

If the service received does not live up to the expectations of the victim, the charter gives clear points of contact in each organisation. It also gives a brief overview of the role of each organisation, clearly sums up the law in relation to victims and provides an extensive list of useful contact details, including website addresses.

The charter is available on the Victims of Crime Office website ( An Irish version, as well as six foreign language versions (French, Latvian, Lithuanian, Mandarin Chinese, Polish, Spanish) will shortly also be available on the website.